Privacy Policy
Last updated: 01/01/2025
Carpet Trader (Bicester) Limited (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, including through our website (https://www.carpettraderbicester.co.uk).
1. Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number
- Address
- Any other information you provide through contact forms or other means
2. How We Use Your Data
We process your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Information Commissioner’s Office (ICO) guidelines for purposes including:
- Responding to your enquiries
- Providing customer support
- Managing appointments or showroom visits
3. Data Sharing
We do not currently share personal data with third parties. However, we may do so in the future, in which case we will update this policy accordingly.
4. Data Retention
We retain your personal data only as long as necessary for the purposes stated above and in accordance with legal obligations.
5. Your Rights
You have rights under UK GDPR, including the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for processing (if applicable)
To exercise your rights, contact us at hello@carpettraderbicester.co.uk.
6. Security Measures
We implement strict security measures to protect your data from unauthorised access or misuse.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Please review it periodically.
For any queries, contact us at:
📍 Unit 1, Chaucer Business Park, Granville Way, Bicester, Oxfordshire, OX26 4JT
📞 01869 321 777
📧 hello@carpettraderbicester.co.uk